# What is a Swing Hero?

What it means to be a Swing Hero and how to qualify

January 20, 2026

## Swing Heroes

Swing Heroes are our most reliable and professional substitutes. They consistently:

- **Arrive on time**, prepared and ready to teach
- **Never no-show** for an accepted request
- **Rarely cancel** assignments at the last minute
- **Represent Swing professionally** and put their best foot forward on every assignment
- **Receive positive feedback** from schools

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## Benefits of being a Swing Hero

Swing provides additional benefits to its most reliable subs, including:

- A **Swing Hero icon** visible to schools on your substitute profile
- **Priority access** to long-term requests
- **Priority access** to assignments with new school partners
- **Early notification** of requests before they are released to the general pool of subs

Ultimately, Swing Hero status increases access to request leads to **more earning opportunities**.

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## How to see your status

- If you are a Swing Hero, you will see a **Swing Hero badge** on your profile that is visible to schools
- If you do not see the badge, you are likely **on your way to earning Swing Hero status**

Each assignment completed **without a negative event** helps you maintain your status or move closer to becoming a Swing Hero. Strong reliability and positive relationships with administrators are key.

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## How to become a Swing Hero

### Do’s

- **Earn positive feedback**
  Schools can leave feedback after assignments. Consistently doing great work and avoiding negative feedback improves your standing.

- **Follow expectations**
  Review the **[Best Practices and Resources Articles](https://support.swingeducation.com/hc/en-us/sections/115003549547-In-the-Classroom-Best-Practices-Resources)** and review the **[Code of Conduct](https://intercom.help/swing-education/en/articles/11120185)** for detailed expectations.

- **Become preferred**
  Build strong relationships with schools so they request you as a preferred sub.

- **Work consistently**
  Completing more assignments without negative events strengthens your status.

### Don’ts

- **Do not no-show**
  No-shows strain school resources and negatively impact your status.

- **Do not cancel at the last minute**
  Be mindful of what you accept and avoid canceling within 24 hours of the assignment start time.

**Important:** Swing takes reliability and negative events very seriously. Repeated issues can result in removal from the platform.

## FAQ

### What does it mean when Swing Hero states I qualify for increased earning potential?

Swing Hero status provides **earlier and broader access** to assignments, including:

- **Earlier access** to sub requests
- **Access to more requests** overall

This increased access can instead lead to **more earning opportunities**.

## How pay rates work

Each sub request still its **own unique pay rate** based on the specific details. Swing Hero status does **not** change the listed rate for a request.

**Important**: You are always paid the rate shown on the request at the time you accept it.