What is a Swing Hero?

What it means to be a Swing Hero and how to qualify

January 20, 2026

Swing Heroes

Swing Heroes are our most reliable and professional substitutes. They consistently:

• Arrive on time, prepared and ready to teach
• Never no-show for an accepted request
• Rarely cancel assignments at the last minute
• Represent Swing professionally and put their best foot forward on every assignment
• Receive positive feedback from schools

Benefits of being a Swing Hero

Swing provides additional benefits to its most reliable subs, including:

• A Swing Hero icon visible to schools on your substitute profile
• Priority access to long-term requests
• Priority access to assignments with new school partners
• Early notification of requests before they are released to the general pool of subs

Ultimately, Swing Hero status increases access to request leads to more earning opportunities.

How to see your status

• If you are a Swing Hero, you will see a Swing Hero badge on your profile that is visible to schools
• If you do not see the badge, you are likely on your way to earning Swing Hero status

Each assignment completed without a negative event helps you maintain your status or move closer to becoming a Swing Hero. Strong reliability and positive relationships with administrators are key.

How to become a Swing Hero

Do’s

• Earn positive feedback Schools can leave feedback after assignments. Consistently doing great work and avoiding negative feedback improves your standing.

• Follow expectations Review the Best Practices and Resources Articles and review the Code of Conduct for detailed expectations.

• Become preferred Build strong relationships with schools so they request you as a preferred sub.

• Work consistently Completing more assignments without negative events strengthens your status.

Don’ts

• Do not no-show No-shows strain school resources and negatively impact your status.

• Do not cancel at the last minute Be mindful of what you accept and avoid canceling within 24 hours of the assignment start time.

Important: Swing takes reliability and negative events very seriously. Repeated issues can result in removal from the platform.

FAQ

What does it mean when Swing Hero states I qualify for increased earning potential?

Swing Hero status provides earlier and broader access to assignments, including:

• Earlier access to sub requests
• Access to more requests overall

This increased access can instead lead to more earning opportunities.

How pay rates work

Each sub request still its own unique pay rate based on the specific details. Swing Hero status does not change the listed rate for a request.

Important: You are always paid the rate shown on the request at the time you accept it.